Confidentiality Policy
This page explains how personal information is collected, used, protected, and kept within the professional scope of the studio.
Commitment to privacy
Absolute Wellness & Yoga is committed to protecting the privacy and personal information of clients and staff. This policy outlines how information shared during registration, consultations, and classes is collected, used, and safeguarded.
Collection of information
We collect contact details such as your name, email address, and phone number.
We may collect relevant medical history, injuries, or physical conditions that may affect your practice.
We may collect information for a designated emergency contact in case of an incident.
Use of information
Information is used to develop safe and personalized yoga sequences.
Information is used to communicate class schedules, updates, and studio news, and to ensure teacher awareness of physical limitations so injury can be prevented wherever possible.
Information is also used for processing payments and maintaining membership records.
Non-disclosure
Personal information will not be sold, traded, or rented to third parties.
Access to client records is restricted to authorised personnel, such as studio management and assigned instructors, who require the information to perform their professional duties.
Personal information may be disclosed only if required by law, or where disclosure is necessary to protect the safety of clients, staff, or the public.
Professional conduct
Yoga can involve personal sharing or emotional release. Instructors are committed to maintaining a brave space where personal stories shared in a group or private setting remain within that setting.
Instructors refrain from discussing specific client details with other clients or outside the professional scope of the studio.
Data security
We implement a variety of security measures to maintain the safety of personal information, including password-protected databases and secure filing for physical documents.
Client rights
Clients have the right to review the personal information held on file and to request updates or corrections to that information.
Clients have the right to withdraw consent for marketing communications at any time.
Implementation note: this policy should align with applicable local data protection regulations, including POPIA in South Africa where relevant.
