Commitment to privacy

A clear commitment to privacy and confidentiality.

Our commitment

Absolute Wellness & Yoga is committed to protecting the privacy and personal information of clients and staff. This policy outlines how information shared during registration, consultations, and classes is collected, used, and safeguarded.

Collection of information

Information collected for safe and effective instruction.

Contact details

We collect contact details such as your name, email address, and phone number.

Health information

We may collect relevant medical history, injuries, or physical conditions that may affect your practice.

Emergency contact

We may collect information for a designated emergency contact in case of an incident.

Use of information

Used strictly for instruction, communication, and records.

Personalised instruction

Information is used to develop safe and personalized yoga sequences.

Communication and safety

Information is used to communicate class schedules, updates, and studio news, and to ensure teacher awareness of physical limitations so injury can be prevented wherever possible.

Payments and records

Information is also used for processing payments and maintaining membership records.

Non-disclosure

Personal information is not shared beyond what is necessary.

No sale or rental of data

Personal information will not be sold, traded, or rented to third parties.

Restricted access

Access to client records is restricted to authorised personnel, such as studio management and assigned instructors, who require the information to perform their professional duties.

Legal exception

Personal information may be disclosed only if required by law, or where disclosure is necessary to protect the safety of clients, staff, or the public.

Professional conduct

Professional conduct applies during classes and sessions.

A brave space

Yoga can involve personal sharing or emotional release. Instructors are committed to maintaining a brave space where personal stories shared in a group or private setting remain within that setting.

Professional boundaries

Instructors refrain from discussing specific client details with other clients or outside the professional scope of the studio.

Data security

Security measures are used to protect personal information.

Security measures

We implement a variety of security measures to maintain the safety of personal information, including password-protected databases and secure filing for physical documents.

Client rights

Clients may review, update, and withdraw consent where applicable.

Review and correction

Clients have the right to review the personal information held on file and to request updates or corrections to that information.

Marketing consent

Clients have the right to withdraw consent for marketing communications at any time.

Local law note

Implementation note: this policy should align with applicable local data protection regulations, including POPIA in South Africa where relevant.